Emergency Information Service System
In the event of a major earthquake, phone lines will be very busy. Therefore, it may be quite difficult for you to reach your family by phone to ask after them. You may not be able to go back home because the transportation system could be damaged.
Be prepared for situations like this by deciding where you will meet your family in advance. It is also a good idea to leave a note at home that tells where you are evacuating if you decide to leave home after an earthquake. Make sure you decide how you will contact each other
When the phone line is busy, use the Disaster Message Dial “171” provided by NTT or the “Disaster Message Board” service provided by each mobile phone carrier. You can record or play back a message via phone or texting. Go to the links below for more information.
“171” Service ⇒ http://www.ntt-east.co.jp/saigai_e/voice171/
“Disaster Message Board” Service
(NTT DOCOMO) ⇒ http://www.nttdocomo.co.jp/english/info/disaster/
(SoftBank) ⇒ http://mb.softbank.jp/scripts/english/disaster_message/index.jsp
(au) ⇒ http://www.au.kddi.com/english/notice/saigai_dengon/index.html